Responsible Gambling

Play for fun

Gambling should be entertainment, not a way to earn a regular income or pay off debts, and for some people it becomes a problem. Recognising that early is the first step to staying in control.

Limits on your time and deposits

You decide how much time you spend playing, with daily, weekly or monthly limits, or a mix of them. Set them in the Responsible Gambling section of your profile or ask support. A daily deposit limit can also be set through support, and a confirmed reduction applies straight away.

Self-exclusion

Self-exclusion in your profile closes your account for the period you choose, at least one day. You cannot reopen it under any circumstances during the first 48 hours, and once the period is over you contact support to play again. If you want to close your account for good, or you feel you have a gambling problem, write to support.

Healthy habits

Decide in advance how long a session will last and keep an eye on the time. Set limits on what you deposit or wager, gamble only money you can afford to lose and do not try to win back losses. Do not let play get in the way of daily responsibilities, and avoid gambling while recovering from any dependency or under the influence of alcohol or medication.

Under 18s

Nobody under 18 may open an account or play with us. We verify the age of our members and can ask any customer for ID, suspending the account until it arrives. Anyone under 18 found playing has all winnings frozen and is reported to the responsible authorities. Parental filters such as Net Nanny and CyberPatrol help keep children away from gambling websites.

Getting help

If you want to talk to someone about your gambling, we recommend Gambling Therapy. Our support team is also there for you 24/7 through live chat and email.