Contacts

Live chat and email

Our support team is available 24/7. Start a live chat for a quick answer, or write to us by email when you need to send details or documents.

Help centre

The Help centre covers registration and your account, bonuses, verification and security, and how to play. You can open it through the circle with a question mark on our pages or through the footer.

Sending us an email

Send your email directly to us as an original message. Messages where we are only in copy, or that you forward, may not reach us and can end up as spam. This matters most for account closure or gambling problems.

Documents

Verification documents can be uploaded online or sent by email. Write your username or account number as the email subject and attach each document as a separate image.

Forgotten login details

If you lose your login details or think someone else knows them, contact us at once so we can give you new ones. You can also reset your password yourself with the reset link on the login form.

Complaints

Tell us about a problem as soon as possible, with as much detail as you can. Your complaint can be escalated within the support team until it is resolved.